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  1. What's your MOQ? Can I mix styles and colors?
    A: For LED flashlight, MOQ is 1 PC per model; we can mix colors for you. If you want to print your own logo, MOQ is 50PCs per order. We can also do Pantone color for you, MOQ is 500PCs per color.

  2. What's the delivery time?
    A: For products that are in stock, we deliver it within 3 days after the order confirmed. For custom order, quantity within 2000PCs, production time is 12-15 days after all details confirmed.

  3. What's your packing?
     A: Our usual packing for LED flashlight is a neutral white box, Kraft box or black gift box are also available.

  4. Can we print our own logo?
    A: Yes, we can laser logo for you, usually if the order MOQ is 50PCs, we can print it free for you.

  5. What's the warranty?

    A: 15-day free replacement

        We will replace a new product within 15 days of purchase for any manufacturing defects if problems come into being in normal use; we will replace it with the same           model. If the model has been discontinued, customers will receive a product with a similar or improved model.

  1. Free repairs
    We will offer free repair for lights from the date of purchase if the problem develops with normal use. The different warranty period for different products:

    Dive light One year
    Normal light Two years
    Battery, charger, gun mounts, etc. Six months


    Lifetime repairs
    For lights past the free repair warranty period, we provide lifetime repairs but will only charge for parts, the total repair fee is dictated by the cost of the replaced materials only.

    The free warranty does not cover any damages or failure caused by the followings:
    a. Normal wear
    b. Rough operation
    c. Battery leakage

    Remarks
    1 To make a warranty claim, please provide the invoice or receipt when you buy it; if it can be provided, the warranty time is subject to the factory’s delivery time.
    2 Free replacement: all the shipping cost is charged by the seller.
    3 Free repairs: Buyer in charge of the shipping cost for sending back, the seller in charge of the shipping cost for returning.
    4 Lifetime repairs: Buyer in charge of all the shipping costs.

    Service hotline:+86 755 36850212
    Service support:info@nitesun.hk

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